5 Ways in Which Artificial Intelligence in Shaping E-Commerce

How is Artificial Intelligence shaping e-commerce? Online stores selling better by using artificial intelligence have gone on record saying it helps deliver personal experiences. This covers aspects such as personalizing products, addressing the concept of virtual personal shoppers, helping create pre-emptive solutions and delivering insights.

A previous post informed online stores about the Best E-Commerce Solution for growing Businesses.

This one shares 5 ways in which Artificial Intelligence will be impacting ecommerce solutions for small business enterprises in the coming times.

1. Visual Search: Impulse control is slowly becoming obsolete. Software is helping every online store using a leading ecommerce solution create visual search capabilities that allow consumers to upload images and find similar products. These visual search capabilities read items for clues, such as color, shape, size, brand and fabric. Consumers, thus find exactly what they look for immediately.

2. Merging Offline and Online Worlds: Artificial Intelligence is helping merge the world of online and offline. Stores will start giving away more and more information about shoppers which will improve customer experience, creating more opportunities to sell more items. Offline to Online requires minimal steps to shop as well as purchase, giving to the customer a sense of autonomy.


3. Personalized to the Core: These days, most online brands have access to tools focused on creating highly personalized experiences. Retailers are also using collaborative filtering to provide to customers suggestions. These filters, deliver results based on viewed history, best sellers and evergreen trends and other general parameters. There are deep learning algorithms, and online retailers can use these to showcase products in a personalized fashion.

4. The Virtual Personal Shopper is here. Consumers want a personal shopper and there are subscription services available like Stitch Fix, Trunk Club and Birchbox. North Face is an example of a sophisticated ecommerce technology shopping on behalf of users. Product recommendations are being put forth like never before based on natural conversation and cognitive data derived from AI. These personal shoppers are good at analyzing huge data quantities in lesser time.

5. Consumers are curious to know how AI can change the face of Retail. They believe brands using AI will be able to predict with accuracy what they seek. They feel brands using AI will be able to show more interesting products. AI is being touted as the next big thing for retailers to thrive and make shopping experiences personal. AI can help break down silos, create intellectual personalization capabilities and monetize products.

This is how Artificial Intelligence is shaping e-commerce and in times to come, better things can be expected. If yours is an online store, you would want to consider using AI, just like an E-Commerce Integration with ERP.


Ecommerce Website Design Services Make a Business Ecommerce Solution More Powerful

Ecommerce website design services are beneficial for ecommerce stores in many ways. They help increase sales and conversions. They help convert visitors into buyers fast. They infuse responsiveness into a website. The responsive site benefits from the adaptable design elements and adapts with the device used by the visitor. The design optimizes the site’s visibility and performance.

The moment the design on the site becomes responsive, site navigation becomes easy and text and images begin to display properly and adhere to the screen being used to view the site. Going forward, users enjoy full functionalities of the shopping platform, on smart-phones as well as tablets.

Online stores being driven by a powerful business ecommerce solution will benefit from the following types of designs:

1. Responsive Design: This caters directly to the needs and trends of today’s shoppers and ensures their websites benefit fully from mobile-friendly responsive designs. It plays a crucial role in the success of large and small brands alike.


2. Frame Design: This determines the store’s overall look and style. It is the single most important component as far as website design is concerned. A powerful B2B E-Commerce Solution along with an attractive and customized frame plays a huge role as far as online retailing is concerned. The frame design not only acts as a great indicator of how professional the business is but also acts as the ideal mascot as far as its trustworthiness is concerned.

3. Home Page Design: The Home Page is the where a visitor starts on your website. It has to be so good that it captures the attention of the visitor at once. Hence, the Design and Layout have to be stunning. This will help pull in more customers and also help raise the number of conversions.

4. Dropdown Menu: Clean website navigation helps deliver a positive shopping experience. A Dropdown Menu helps visitors navigate through the site and find what they are looking for. A proven means to improve user experience, it increases the possibilities of repeat traffic.

5. Product Scroll: This appear on the Home Page and is one of the best ways to offers a clean presentation of products to shoppers. It also reduces page clutter, besides accounting for a positive user experience with a simple feature meant to increase customer satisfaction.

6. Product Page Design: This is very high on aesthetic quality and helps e-commerce stores using a B2C E-Commerce Solution convert visitors into buyers within no time. It bolsters the chances of the product page in terms of making it easy to sell the product.

7. Category Page Design: Category Pages attract a lot of interest for multiple products and with an inadequate design, these pages will never have the attention they year for from potential buyers. This will also help achieve a higher number of conversions.

Ecommerce Solutions backed by such robust designs always stand a good chance of doing well as compared to those not having these.

These designs offer the perfect support to a business commerce solution ensuring that its efficacy rises by many notches. They make it powerful and effective in every sense, giving to an online store every possible chance to sell effectively.

Save Export to Excel Using NAS in Microsoft Dynamics NAV

Saving Export to Excel in Microsoft Dynamics Navision has been a very widely used feature for long. It was possible in NAV 2013 and NAV 2013 R2.

End users first had to go to Set Up, create a new Field in Table 409 SMTP Mail Setup for Specifying the Path.


The next step was to add the field on Page 409 SMTP Mail Setup.


The step after the previous one called for some changes in Table 370 Excel Buffer, where a couple of functions would be created, namely, CreateBookAndSaveExcel and SaveExcel. The function CreateBookAndSaveExcel Definition had to be used like in the screen shot shown below:


The code written below would then be employed:

The next function to be used after the step given above would be SaveExcel Definition, a screenshot of which has been given below:


While using this, the code given below would be used:

IF OpenUsingDocumentService(”) THEN

IF NOT PreOpenExcel THEN

FileNameClient := FileManagement.DownloadTempFile(FileNameServer);
FileNameClient := FileManagement.MoveAndRenameClientFile(FileNameClient,’Book1.xlsx’,SmtpSetup.”Save Excel Report”);

Given below were Variables in the function Save Excel.

Name DataType Subtype
FileNameClient Text
SmtpSetup Record SMTP Mail Setup

Then came some Changes in Report 120 Aged Accounts Receivable, where in the function CreateExcelBook, a new function Call was introduced (end users would save Instead and not Open). A screenshot of the same has been given below:


The report which would run then would get saved in D Drive (path for which was already specified in SMTP Setup).

In the most recent Microsoft Dynamics NAV Upgrade, NAV 2016, given below is a roadmap which if followed helps Save Export to Excel.

1. You begin by creating a New Field in Table 409 SMTP Mail Setup to Specify Path. The field is then added on Page 409 SMTP Mail Setup shown best through the screenshot given below:


2. There are some code changes as far as the Table 370 Excel Buffer is concerned, the first one being the creation of 2 functions namely CreateBookAndSaveExcel and the other one being SaveExcel.

The function used is CreateBookAndSaveExcel Definition. The code employed is given below:


The other function used here is SaveExcel Definition. The code employed has been given below:

IF OpenUsingDocumentService(”) THEN

IF NOT PreOpenExcel THEN

FileNameClient := FileManagement.DownloadTempFile(FileNameServer);
FileNameClient := FileManagement.MoveAndRenameClientFile(FileNameClient,’Book1.xlsx’,SmtpSetup.”Save Excel Report”);

Variables in the Function Save Excel have been given below. The screenshot given below gives a clear understanding on the scenario.

Name DataType Subtype
FileNameClient Text
SmtpSetup Record SMTP Mail Setup


The report can now be run with the new function. A new report can be created to export data from the customer table and save the file in the path specified in the SMTP Setup.Instead of CreateBookAndOpenExcel, CreateBookAndSaveExcel is used.


Once the report has been executed, it is then saved in the Path where the SMTP Setup lies. The screenshot given below provides more clarity.


Whatever Objects are required here can be downloaded from Dynamics User Group or SkyDrive. If it has to be made more generic, then end users need to pass on File Name from the report itself.

Interested organizations can schedule a Microsoft Dynamics NAV Demo with their nearest Microsoft Dynamics Partner to have a clear understanding as to how one can Save Export to Excel in NAV 2016

Now if end users have to Save Export to Excel in NAV 2016 using NAS, then the roadmap has been detailed out below:
While using NAS, an error message is generated by the system while the Report is being configured with Save as Excel. The NAV Server attempted to issue a client callback to download a file: Book1.xlsx and just for your information, all client callbacks are not supported on the NAV Server.

The screenshot given below gives more clarity to the scenario.


If the old solution has to be used, then the following changes have to be made to support it with NAS.
You begin by Customizing the Excel Buffer (Table 370).

1. Add a Global Variable while you RunFromNas. Consider the screenshot given below:


2. Add a New Function SetRunViaNAS just like what has been shown below:


3. Change the function CreateBookAndSaveExcel and Save File to Client. End users can tell their NAV Partner to change the function if it is Run from NAS and the file will eventually be saved in the Server.


4. The function MoveExcelInServer will copy the file within the Server once report execution has been completed.


5. If the Report has to be configured in NAS, then all you have to do is add a line in it before calling CreateBookAndSaveExcel running from NAS.


All the details given above should make it clear as to how one can Save Export to Excel in various versions of NAV, mainly 2013, 2013 R2 and 2016 and using NAS in 2016.

Saving Export to Excel in Microsoft Dynamics NAV is a very commonly used feature. All the information shared above along with all the screenshots help understand how it is done in NAV 2013, 2013 R2, 2016 and using NAS in 2016.

Signature Control Features in Microsoft Dynamics CRM

There seems to have been a paradigm shift in the CRM Software market in the last 2 months ever since Microsoft Dynamics 365 released. With Microsoft re-packaging its CRM offerings through Microsoft Dynamics 365, there is a lot of noise as to how long will people be interested in the Microsoft Dynamics CRM Solution before officially switching to Dynamics 365.

But Dynamics CRM did not become the Best CRM Software for just any reason. There are many reasons why it emerged over the years as the Best CRM for Small Business enterprises being constantly customized by organizations across the world through their nearest Microsoft Dynamics Solution Provider.

One of them happens to be the Signature Control feature that the solution offers for Phones and Tablets. CRM 2016 offers features for administrators and developers and the most prominent one is the signature control feature meant for mobile devices.

The write-up explains how the signature field can be added to the desired Dynamics CRM entity.

The signature control is meant to be added to the Contact Entity. Not only that, it can be added to any entity supporting the new signature control. The process has been explained below along with necessary screenshots.

1. You begin by going to the Back End of the Contact Form. Then you create a New Field.


2. Now for the Data Type, end users proceed with picking “Multiple Lines of Text” and the maximum length for the same is around 15,000.


3. Add the Signature Field to the Form and then Double Click on the field to bring up the Field Properties.

4. Click on “Controls”. Proceed clicking on “Add Control”.


5. Click on Pen Control. Click “Add”.


6. Click on Circles for Phones and Tablets for Pen Control.

7. Ensure that you check off “Hide On Web” at the Bottom Left.


8. Click OK. Save. Publish.

For some reason, the signature image is not visible on the form. It only shows on phones and tablets. The new Visual Signature Control is quite a handful for those using the Dynamics CRM on mobile devices to capture a customer’s signature. This comes into play whenever a customer service representative needs some important data on the customer. Another scenario is when customers need to sign-off on the purchase of a product.

Deploying Microsoft Dynamics CRM On-Premises Has Many Benefits

An earlier post compared the On-Cloud deployment of the Microsoft Dynamics CRM Solution  with its On-Premises counterpart.

Merits and demerits of both were written about to help users of the solution get a fair idea as to what they can expect from either, irrespective of whichever way they plan to proceed with.

Over the last couple of months, the world has gotten a picture of the much talked about Microsoft Dynamics 365, Microsoft’s latest move to combine its ERP and CRM capabilities with the CRM ones being made available through Microsoft Dynamics 365 for Marketing, Sales and Customer Service.


CRM 2016 is still being used by organizations across the world and those still vouching for the Best CRM for Small Business enterprises version 2016 will be informed through this post about the benefits of an On-Premise deployment.

Cloud may have the momentum going its way with every Microsoft Dynamics Solution Provider being asked about Azure, there still are organizations which prefer to go the traditional way and wish to continue using the Best CRM Software on-premises.

1. It offers Greater Control: An on-premises deployment provides organizations with a greater level of control as far as database configuration is concerned. End users get total control over settings, updates and upgrades. They also get direct access to the underlying SQL Database.

2. Lesser Cost of Ownership from a Long Term perspective: Huge organizations having the resources to deploy, maintain and manage an on-premises deployment will find it cheaper as compared to an online deployment in terms of per-user monthly cost.

3. A Strong Physical Control over Data: Companies preferring to operate in traditional fashion want physical control over their data all the time. For some, accessing data on cloud seems to be a little discomforting, despite the fact that cloud deployments remain the safest bet.

4. There will never be any issues related to Government and Industry whatsoever: Certain industries such as Healthcare are very finicky about Data Storage, Transmission and Security. On-premises deployment addresses all of these well.

5. Zero Dependence on Internet Connectivity: Even if the internet goes down, access to the CRM solution is always there.

So here you have the benefits of an on-premises deployment. If you too believe in going old school, these should reaffirm your faith. Contact your nearest Microsoft Dynamics Partner now!

Mobile Application Development for Mobile Computing Devices

The rising popularity of mobile apps has been written about many a time with a couple of previous posts informing users to increase their mobile app development timeline and not being deceived by fake mobile apps during holiday season.

These apps are of great utility to businesses, the successful ones especially making a fortune out of these. They help keep customer engagement high, offer chances time and again to achieve higher conversions and make their presence felt on the macro-level, especially when it comes to the online business using them make money.

What makes mobile application development so famous?


1. They are highly responsive
2. There is no need to download updates
3. Lesser costs incurred in maintaining them
4. They offer multi-platform compatibility
5. They offer a high-end UI design
6. New versions get automatically deployed and updated
7. They can universally be accessed through a URL

Just like an enterprise resource planning solution such as Microsoft Dynamics AX can be customized during an enterprise resource planning implementation, a mobile app too can be built using functionalities that are powerful, robust and offer greater value. All of this can either be done when the app is being built and continuously tested, or it can be done during the final stage when modifications are being made and the app is being tested before deployment.

Mobile Apps are also offered to end users as Native Apps. These are designed specifically for certain mobile computing devices and known to enhance end user experience by optimizing performance and speed across devices, browsers and platforms. They can be found on the Apple App Store or the Google App Store. What makes Native Apps a little different from routine mobile apps is their ability to operate in an environment where there is no internet connection.

The importance of cutting edge mobile apps is something businesses have realized and not only creating them but also consulting on them is something they are doing actively.

iOS Apps Are A Hit by Leading Mobile Application Development Companies

iOS Application Development Services over the years have risen like a colossus in stature with most companies vying for them from renowned mobile application development service providers.

With the iPad and the iPhone taking hold of the mobile computing market, user affinity is at an all-time high and the number of apps in the App Store by Apple are increasing by the day. iOS Apps seem to be the best way as of now to engage customers, have them involved in something being promoted with great interest and make the most of their addiction to mobile devices.

What’s the history behind these apps? How come all of a sudden do they have so many businesses so heavily dependent on them? What’s the secret?

These are engaging. They offer great utility. They keep users interested. Some of them are so persuasive that they get users addicted. This is business for organizations targeting a certain target audience with a specific service or product.

Most of them are coded on Objective C, C++ and Swift. Top app development companies have smart developers who code these apps such that the end-product fits the requirement to the hilt, in terms of performance, look and feel.

Some of the apps developed for the Apple iPhone revolve around:

1. Games
2. Branded Applications
3. Social Networking
4. Location-based Services
5. Augmented Reality
6. Video Solutions
7. Coupon Clippers
8. Barcode Scanners
9. Business Productivity Applications


Apps developed for the Apple iPad revolve around:

1. Entertainment
2. Audio and Video
3. Digital Publishing
4. Newsstands
5. Service Management
6. Advertising and Marketing
7. Video Conferencing
8. Analytics
9. Business Intelligence


As far as Apple Devices are concerned, the iPhone and the iPad to be specific, they mostly focus on design-centric user experience. They have a massive customer base, are known around the world for their quality and aesthetics and most importantly Apple follows a very strict app approval process and does not allow just another App to make an entry into the App Store.

A big reason why iOS Apps are so highly popular is because of their commercial nature. Companies behind them know the ins and outs of them and boast of a successful record of productive associations with leading organizations as well as start-ups.

The thing that appeals most about these to customers is the HIG Design in them, subtle form factors and intuitive controls.

In the times in which we live, technology such as iOS Apps and the use of an enterprise resource planning solution have become indispensable to the growth and success of an organization. As finicky as businesses are about having a powerful iOS App developed, equally are they about getting an enterprise resource planning implementation done of an ERP as powerful as the Microsoft Dynamics AX.

If you talk about Enterprise iOS Apps, the amount of Business benefits they have to offer is second to none.

1. Apps are the ideal promotional tool. A business app offers the ideal platform to promote products and services in front of hundreds of thousands of people. Since people use an app directly, businesses stand to gain direct benefits.

2. Apps are very effective as far as penetration into the market is concerned. Besides, the social media angle in the app increases a person’s interest in the product/service and helps build a strong relation.

3. Apps are the most reliable tool to show a product/service, as users can be notified as far as new launches are concerned alongside discount offers and other major events.

4. Apps help advertise indirectly. The moment the app is seen in the app store, people seem to turn to the website. In an indirect way, the business app acts as an advert for the concerned organization.

5. Apps also act as a source of information. Any business app is a rich source of information for customers as well as employees. Some of the data that can be shared include on inventory and company performance. It is also very useful as far as enterprise mobility is concerned.

All the information shared regarding iOS Apps above prove how popular they are amongst the business community, with organizations fully realizing their worth in the context of connecting with customers. So if yours is a flourishing business, you know what the next step is.